Customer Service Jobs

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Job Posted By:

Company (8) Individual (4)

Minimum Experience:

1 year (6) less than 1 year (4) 4 years (1) 2 years (1)

Requirements And Skills:

*Must be able to read and write *Good comunication and customer relation *Must be reliable and trust well (1) * Customer Friendly * Minimum Computer skills * English Fluency * Shop attendant experience * Hardworking (1) 1) Secondary education certificate holder or more. 2) Calm and ethical. 3)Good communication skills. 4) Well dressed (1) High school diploma or equivalent. Basic arithmetic and computer/record-keeping skills. Strong organizational skills and attention to detail. (1) Good communication skills Self discipline / self respect Good Customer care Good Interpersonal skills Must be respectful and observant Good English speaking (1) Nice customer relations and neat and healthy lifestyle…………………………………………………………………………………………………………………….. (1) *Requirement:* Minimum WASSCE / Diploma with 1+ year experience in customer service, call center, or front desk *Skill:* Excellent communication & problem-solving skill - fluent in English, patient, good listener, and able to stay calm under pressure. (1) Minimum qualification: Senior High School (SHS) graduate. Good communication and interpersonal skills. Honest, presentable, friendly, and hardworking. Basic computer skills and familiarity with WhatsApp and social media. Willingness to learn about electronic products and meet sales targets. Previous sales or customer service experience is an advantage. (1) - Strong leadership and people management skills - Excellent organisation and time management - Good at using Excel/Google Sheets, WhatsApp and web-based systems - Honest, accountable and good with money records - Clear communication in English - Professional, well-groomed and confident leading a team of ladies - Able to work full-time on-site - Ladies are encouraged to apply (1) 1. Minimum of SHS/WASSCE - Diploma or Degree is an advantage. 2. 1+ year experience in Customer Service or similar role. 3. Excellent communication skills in English and Twi. 4. Must be familiar with WhatsApp, Facebook, and basic computer use. 5. Good interpersonal skills, patient, and polite. 6. Ability to work under pressure and stay in the factory accommodation. 7. Must be resident in or willing to relocate to Accra. (1) Applicants must be between 18 and 25 years of age. Minimum WASSCE or equivalent. Minimum 1 year of experience in data entry, administration, customer service, or a related field. Basic computer skills. Ability to use Microsoft Office. Ability to use Google Forms. Good communication skills. Good organizational skills. Good record-keeping skills. Strong attention to detail. Ability to work under pressure. Must be based around Dodowa and Madina Environs. (1)

Responsibilities:

Welcoming customers during work hours Keeping records and monitoring workers on duty Recieving calls and directing customers Providing invoice to customers (1) *Monitor stock levels and report shortage * Attend to customers and provide excellent customer service *Maintain cleanliness and proper organisation of the shop (1) 1)To make customer or clients feel heard. 2) Be able to provide informations customers need. 3) To be hospitable to customers or clients when they come to yoor working position. (1) Receive, inspect, and record incoming stock. Keep inventory organized and properly labeled. Track stock levels and report reorder needs. Maintain a clean, safe, and efficient storage space. (1) . * Assist with the day-to-day management of the shop * Attend to customers professionally * Package customer orders * Contact and coordinate with dispatch riders * Help maintain accurate inventory records (1) ✅ Promote and sell electronic products. ✅ Attend to customers and respond to enquiries. ✅ Handle WhatsApp and social media enquiries. ✅ Prepare quotations and follow up with prospective customers. ✅ Process orders and maintain accurate sales records. ✅ Provide excellent customer service and assist with daily business operations. (1) Receive customer information from field marketers. Organize customer records. Verify customer registrations. Enter customer information into the database. Maintain customer records. Monitor customer activity. Prepare daily and weekly reports. Communicate field-related issues to management. Generate performance reports. Maintain the customer database. (1) - Strong leadership and people management skills - Excellent organisation and time management - Good at using Excel/Google Sheets, WhatsApp and web-based systems - Honest, accountable and good with money records - Clear communication in English - Professional, well-groomed and confident leading a team of ladies - Able to work full-time on-site - Ladies are encouraged to apply (1) 1. Introduce products and services to customers. 2. Receive customer orders. 3. Process customer orders. 4. Increase product sales. 5. Follow up with customers. 6. Respond to customer inquiries. 7. Address customer complaints. 8. Provide product information. 9. Maintain customer relationships. 10. Record customer feedback. 11. Prepare sales reports. 12. Support promotional campaigns. (1) Babering………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………:…………………………………………………………………………………………:..::……………………… (1) 1. Respond to customer inquiries via phone calls, WhatsApp, and social media in a timely and professional manner. 2. Provide accurate information about products, prices, and services to customers. 3. Handle and resolve customer complaints and issues promptly. 4. Take and process customer orders and follow up on deliveries. 5. Maintain a positive and professional attitude towards customers at all times. 6. Keep records of customer interactions, inquiries, and complaints. (1)

Salary:

GH₵ 2,000 - 3,000 (3) GH₵ 1,500 - 2,000 (3) GH₵ 1,000 - 1,500 (3) GH₵ 800 - 1,000 (2) Commission (1)

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