Back Office Team Member

Back Office Team Member - 1

Details

Salary
GH₵ 1,000 - 1,500
Job Type
Full-time
Work Setup
Office
Job Posted By
Company
Responsibilities
Receive customer information from field marketers. Organize customer records. Verify customer registrations. Enter customer information into the database. Maintain customer records. Monitor customer activity. Prepare daily and weekly reports. Communicate field-related issues to management. Generate performance reports. Maintain the customer database.
Minimum Experience
1 year
Application Deadline
2nd October
Requirements and Skills
Applicants must be between 18 and 25 years of age. Minimum WASSCE or equivalent. Minimum 1 year of experience in data entry, administration, customer service, or a related field. Basic computer skills. Ability to use Microsoft Office. Ability to use Google Forms. Good communication skills. Good organizational skills. Good record-keeping skills. Strong attention to detail. Ability to work under pressure. Must be based around Dodowa and Madina Environs.
Minimum Qualification Requirements
Minimum WASSCE or equivalent. Minimum 1 year of experience in data entry, administration, customer service, or a related field.

Back Office Team Member Highlights

  • Core Responsibilities: Back office roles typically involve managing customer data, processing information, and generating reports. This includes tasks like data entry, record maintenance, and communication with other departments.
  • Essential Skills: Proficiency in basic computer operations, Microsoft Office, and data management tools is crucial. Strong organizational, communication, and attention to detail are also key for success in these positions.
  • Work Environment: These positions are usually office-based, requiring a structured work setting. Collaboration with team members and adherence to company procedures are common aspects of the role.
  • Experience & Qualifications: Entry-level positions often require a minimum educational qualification like WASSCE and some experience in administrative or data-related tasks. Continuous learning and skill development are beneficial for career progression.
  • Career Growth: Experience in back office operations can lead to opportunities in data analysis, administration management, or customer relationship management. Developing specialized skills can open doors to more senior roles.
  • Typical Compensation: Salaries for back office roles can vary based on experience, location, and the specific responsibilities of the position. Entry-level roles often provide a foundational salary with potential for increases based on performance.

Description

• Little Bites Eatery seeks a Back Office Team Member to support customer acquisition processes. • Responsibilities include customer information processing, verification, follow-up, and administrative tasks. • Role involves communicating with new customers via WhatsApp and other channels to confirm details and provide information. • Minimum WASSCE or equivalent required, with at least 1 year of experience in data entry, administration, or customer service. • Must possess basic computer skills, proficiency in Microsoft Office and Google Forms, and strong organizational and communication skills. • Applicants should be between 18-25 years old and reside in the Dodowa and Madina environs. • Salary range: GH₵ 1,000 - 1,500 per month. • Application deadline: 2nd October.

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