Customer Service Representative - Picture Frame Brand

Customer Service Representative - Picture Frame Brand - 1
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Details

Salary
GH₵ 1,000 - 1,500
Job Type
Full-time
Work Setup
Office
Job Posted By
Individual
Responsibilities
•Respond promptly to customer inquiries and process picture frame orders on WhatsApp. • Monitor and engage with followers across all brand social media platforms. • Create creative, trend-based social media content to increase brand visibility. • Provide excellent support to guide online customers through frame selection and purchasing.
Minimum Experience
less than 1 year
Application Deadline
29th October 2026
Requirements and Skills
• Must be between the ages of 18-25 years. • Excellent written and spoken communication skills in both English and Twi. • Friendly, welcoming, and professional demeanor. • Strong customer service skills with prompt, helpful communication. • Basic content creation skills and awareness of social media trends. • Must reside in or around Abeka Lapaz.
Minimum Qualification Requirements
Applicant Must be at least an Shs leaver and customer service oriented.

Customer Service Representative - Picture Frame Brand Highlights

  • Customer Interaction Focus: This role centers on engaging with customers, addressing inquiries, and facilitating transactions, often through digital channels like social media and messaging apps. It requires a proactive approach to customer support and order processing.
  • Social Media Engagement: A key aspect involves managing and growing a brand's presence on social media. This includes creating engaging content, monitoring interactions, and building brand visibility within online communities.
  • Communication Skills Essential: Strong verbal and written communication is paramount. Proficiency in local languages alongside English is often a requirement to effectively connect with a diverse customer base.
  • Entry-Level Opportunity: Positions often cater to individuals with minimal prior experience, focusing on developing core customer service and digital engagement skills. This can serve as a starting point in sales and marketing careers.
  • Office-Based Environment: This job typically operates within a traditional office setting, providing a structured work environment for managing customer interactions and administrative tasks.
  • Sales Support & Guidance: Customer service representatives in this field often guide potential buyers through product selection and the purchasing process, aiming to enhance the online shopping experience and drive sales.

Description

• Growing picture frame brand seeks a proactive Customer Service Representative to manage online client communications and social media. • Role involves taking orders via WhatsApp, engaging with online audience, and creating trend-based content. • Responsibilities include prompt customer inquiry response, social media monitoring, and guiding customers through frame selection. • Requires excellent English and Twi communication skills, a friendly demeanor, and basic content creation awareness. • Must be 18-25 years old and reside in or around Abeka Lapaz. • Minimum qualification is SHS leaver with customer service orientation. • Full-time, office-based position in Lapaz. • Salary range: GH₵ 1,000 - 1,500.

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