Contact for price
Hotel Staff - Front Desk, Restaurant, Security (Koforidua)
New-Juaben Municipal • 6 d ago
Hotel Administrator and Receptionist - Dodowa
Details
- Salary
- GH₵ 2,000 - 3,000
- Job Type
- Full-time
- Job Posted By
- Company
- Responsibilities
- Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner
- Minimum Experience
- 1 year
- Application Deadline
- 30 November 2026
- Requirements and Skills
- Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills
- Minimum Qualification Requirements
- SHS or better is the qualification requirements needed
Hotel Administrator and Receptionist - Dodowa Highlights
- Guest Interaction Focus: Hotel administrators and receptionists are the primary point of contact for guests. They handle check-ins, check-outs, reservations, and provide essential information about the hotel and its services.
- Customer Service Skills Essential: A strong customer service attitude is crucial for this role. Excellent communication and organizational skills are needed to manage guest inquiries, complaints, and ensure a positive stay.
- Reservation Management: This role involves managing reservations through various channels, including online travel agencies and direct bookings. Accuracy in data entry and verification is key.
- Payment and Administrative Tasks: Responsibilities often include processing payments, verifying credit card information, and registering guests by collecting necessary personal details.
- Industry Experience Valued: While entry-level positions exist, prior experience in hospitality or customer-facing roles is often preferred, with 1 year being a common minimum requirement.
- Career Path in Hospitality: This role can serve as a stepping stone into various areas of hotel management. Opportunities for advancement often depend on performance and further training.
Description
• Seeking a committed Hotel Administrator and Receptionist for a full-time position in Dodowa. • Responsibilities include managing check-in/check-out, reservations, guest registration, and providing hotel information. • Requires a customer-centric attitude, excellent communication, and organizational skills. • Must be punctual, able to work under pressure with minimal supervision, and treat customers professionally. • Minimum of 1 year of experience in a similar role is required. • SHS qualification or higher is the minimum educational requirement. • Salary range: GH₵ 2,000 - 3,000. • Application deadline: 30 November 2026.
